STORE POLICY
Customer Care
At Victory Gear, every customer is part of our community. We are committed to making your shopping experience as smooth, supportive, and empowering as the clothing you wear. If you have questions about a product, need help with sizing, or want guidance on placing an order, we're here for you. Reach out to us at any time through our contact page and a member of our team will respond within 1–2 business days.
We believe that great customer care is part of the Victory Gear experience — not an afterthought. Your satisfaction matters to us because you matter to us.
Contact us: Victory Gear 187 Amsterdam Avenue, Suite 118 New York, NY 10023 Tel: 917-407-5183 victorygear.com/contact
Privacy & Safety
our privacy is important to us and we take it seriously. Information We Collect When you place an order or sign up for our newsletter, we collect basic personal information such as your name, email address, shipping address, and payment details. This information is used solely to process your order and communicate with you about your purchase.
How We Use Your Information We do not sell, trade, or share your personal information with third parties for marketing purposes. Your data is used only to fulfill your order, improve your shopping experience, and keep you informed about Victory Gear news and promotions — and only if you've opted in.
Payment Security All transactions on victorygear.com are processed through secure, encrypted payment gateways including credit/debit cards and PayPal. We do not store your full payment details on our servers.
Cookies Our website uses cookies to improve your browsing experience. You can choose to disable cookies through your browser settings at any time.
Third-Party Services Our site is built on Wix. Their privacy practices apply to the platform infrastructure. We also use standard analytics tools to understand how visitors use our site — all data collected this way is anonymous.
If you have any questions about how your data is handled, please contact us directly.
Wholesale Inquiries
Interested in carrying Victory Gear in your store, gym, adaptive fitness center, or community organization? We'd love to talk. Victory Gear is built on community and connection, and we welcome partnerships with retailers and organizations that share our values of inclusivity, empowerment, and adaptive living. To inquire about wholesale pricing and minimum order quantities, please contact us at victorygear.com/contact with the subject line Wholesale Inquiry and include the following:
• Your business name and location
• Type of business or organization
• Estimated monthly volume
• Products you're interested in carrying
A member of our team will follow up within 3–5 business days.
Payment Methods
Victory Gear accepts the following payment methods:
• Visa, Mastercard, American Express, and Discover
• Debit cards with a major card network logo
• PayPal
• Offline payments by arrangement — please contact us directly for details
All prices are listed in US dollars. Sales tax is applied where required by law.